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FAQ

Answering Your Queries

  • What are the dimensions of the lemon wipe package
    The package dimensions are 6cm x 8cm, making it conveniently compact for carrying in your purse, pocket, or travel kit.
  • Can the lemon wipe remove stains?
    While the lemon wipe is effective for quick clean-ups and sanitizing, its ability to remove stains depends on the nature of the stain and the surface. It is not specifically designed as a stain remover.
  • What are the ingredients of the wet wipe?
    Ingredients: Aqua, Perfum, Benzalkonium Chloride, Polyquaternium-37, Propylene Glycol Dicaprylocaprate, Ethylhexyl Palmitate, Ceteareth-11, Cetearyl Alcohol, Glyceryl Stearate, Glycerin, Cetyl Palmitate, Ceteareth-20, Trideceth-8, Hexyl Cinnamal, Butylphenyl Methylpropional, Benzyl Salicylate, Citronellol, Alpha Isomethyl Ionone, Coumarin
  • Can I use the lemon wipe on sensitive surfaces?
    Yes, our lemon wipes are designed to be gentle yet effective, making them suitable for use on a variety of surfaces including skin. However, if you have sensitive skin or are unsure about the surface, we recommend doing a patch test first.
  • Are the lemon wipes antibacterial?
    Yes, our lemon wipes contain ingredients that provide antibacterial properties, making them great for sanitizing your hands and surfaces when soap and water are not available.
  • How do I open the lemon wipe package?
    You can easily open the lemon wipe package by tearing off the lid at the indicated line, which is 2cm from the top. There's a dotted line with scissors symbol to guide you where to tear.
  • Is the packaging recyclable?
    The packaging is designed to be as eco-friendly as possible. Please check with your local recycling guidelines to see if the packaging can be recycled in your area.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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